Our company is based in Lisbon, Portugal.

DO YOU SHIP WORLDWIDE?
Hell yea! We sell our products in the entire world. If you are in doubt if we ship to your country, please send us an e-mail at hello@flancerie.com.

CUSTOMS ON DELIVERY
We cannot be held responsible for any custom fees once the items have been shipped by us. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

PAYMENT
All orders are charged in US$ although you are able to change the currency displayed on the website to your liking.

INCORRECT SHIPPING ADDRESS

We can't be held accountable for refunding or replacing products if you insert an incorrect or incomplete shipping address.

WHEN CAN I EXPECT THE PRODUCTS TO ARRIVE?
Shipping times depend mostly on your location:
We ship internationally – including Europe, North America, South America, Asia, Australia, and even New Zealand. Our standard international shipping time varies between 2-4 weeks. If you’re unsure if we ship to your location, please get in touch with us at hello@flancerie.com. We ship with well known carriers so you can rest assured that your items will be delivered securely.

INTERNATIONAL SHIPPING RATES & ESTIMATED DELIVERY TIMES

Service

Cost

Delivery Time

International Free Shipping

FREE

2-4 Weeks


 YOU CAN TRACK YOUR ORDER HERE.
*This is an estimation based on previous confirmations of arrival.